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RETURNS & REFUNDS

Returns


All UK clients are able to return the art within 7 days for a refund. Please notify me if you are looking at this option.

To be eligible, the art work must be in the same condition that you received it. It must also be put back into the original packaging to ensure safe return.

Refunds (if applicable)
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (open to discussion).

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at nhartdesign@hotmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: NHArtDesign, Neil Harrison, 27 St James Gardens, Witton le Wear, Bishop Auckland, DL14 0BG

You will be responsible for paying for your own shipping costs for returning your item.

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